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OK, so your old computer is running out of gas, you’re upgrading or changing systems, adding a new machine, or switching from a PC to a Mac, or vice versa — and you want to move over your copy of or (or CS5 or CS4 or CS3) Adobe software — what do you do, and how do you do it? Just follow our complete guide below, which also works for other Adobe desktop products such as Acrobat, Elements, Lightroom, Captivate, and more. As we’ve covered previously here, you are generally allowed to install and activate most Adobe software, with the restriction that the software can not used on both systems at the same time. So right off the bat, you might be good to go with installing the software on a second computer, although you may wish to for your product to be sure. Deactivating Your Old System First Adobe uses to control how many of your computers are able to run their apps like CC and CS6. So if you’re already at your limit of two computers and want to transfer your license over to a new or different system, then first you should deactivate the software from the old computer.

Get your graphics from Adobe Stock and Creative Cloud Libraries into other apps by saving to your camera roll. SAVE YOUR WORK: Screenshot syncing lets you annotate, mark up, and sync them with your desktop automatically. Click the Creative Cloud icon, located in the taskbar (Windows) or dock (macOS), to open the Creative Cloud desktop app. Windows Choose Start > Programs > Adobe Creative Cloud Mac OS Choose Go > Applications > Adobe Creative Cloud > Adobe Creative Cloud. Sign to your Adobe account with your Adobe ID (usually your email) and password. I wiped the MacBook Pro Early 2011 and did an OS X El Capitan update and restart.Now install fails when trying to install Adobe Creative Cloud software. Creative Cloud brought with it the ability to install a bunch of different Adobe apps. That's mostly a good thing, but it also means you can end up with unwanted apps installed. It's not just a matter of not installing the apps in the first place.

In the program, click (for CC, it’s ), and then follow the instruc­tions to deactivate the software. If you have a suite edition or Creative Cloud, then deactivating any single application on your machine will deactivate them all. Note: You may see two choices on the Deactivation screen – if so, then what’s the difference between Suspend Activation vs. Deactivate Permanently?

The answer is that both will properly deactivate your product on that computer. But the first (“suspend”) will in the Windows registry just in case you ever want to quickly reactivate the same software on the same computer later, without having to reenter it. However there is no harm in choosing the second (“permanently”) option, because you can always later reactivate the same product on the same machine by just retyping the license key.

In other words, it’s basically a conven­ience factor to store your SN. Deactivation is different from uninstallation. If you’re permanently uninstalling Adobe software from a computer, then to ensure its license is freed up. If you deactivate but don’t uninstall, the next time you run Photoshop, Illustrator, Dreamweaver, InDesign, Acrobat, etc. On that computer, you’ll be asked for a serial number or to start a period. If you can’t deactivate the software because your disk drive crashed or you changed/upgraded your hardware or you otherwise can’t access your program – and you don’t have Creative Cloud – then you may need to to deactivate it for you on their end using your serial number.

After uninstalling any version of CS or CC, you can run the if you like to make sure it’s completely removed from your old system. Setting Up Your New System Now you’ll need two things: the software installation files (or discs), and the product’s serial number itself. Note for the, this doesn’t apply – see the next section instead. Install now: Get all new Adobe and free trials.

If you purchased the software but lost the serial number or no longer have it readily available, the first place to check is your. You will have one if you ever registered the program, or if you purchased it directly from Adobe Just and all your serial numbers will be listed there. If you don’t see it, then try now and see if it appears there. As a last resort, you may be able to retrieve it from the computer itself using a free utility like (Windows) or (Mac) – which will recover and tell you the activation keys for the programs on your system. And if you’ve lost or can’t find your original installation file or CD/DVD, or if your machine doesn’t have a disc drive, then you can of your application from Adobe servers onto your new computer, and that will convert to a full and permanent version when you enter your valid SN. OK, once deactivation is complete, you are free to go ahead and enter your serial number key to activate a copy of the software installed elsewhere, or use it to reactivate the same applica­tion on that PC after reinstalling (for example, if you are changing disk drives or upgrading operating systems).